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// Overview

Our IT team delivers a full set of services to keep your IT infrastructure reliable with on-going infrastructure administration, continuous monitoring and prompt troubleshooting.

Our teams are well versed to plan, implement and manage changes in the areas of Data Center Infrastructure Management, End-User Computing Services, Technical support and IT Application Management to support the uninterrupted flow of your business operations

We assume complete ownership of your IT Infrastructure, Applications and Operations, even as you retain control on some key activities

Our Infrastructure Services covers the entire Infrastructure stack and supports new age technologies that can help enterprises embrace a truly digital transformation

Infrastructure Service Offerings

Cloud Services

Our cloud infrastructure services gives customer a greater control on their infrastructure, helps you reinvent at scale, infuses agility for business transformation activities and deploys digital environments for your mission critical applications. Our cloud solutions include the proven architectural frameworks, accelerators, automation tools and technologies to infuse reliance within your applications.

  • Establish Right Cloud strategy as per business needs
  • Security & Compliance
  • Cloud Transformation & Migration
  • End to end AI & Cloud Analytics capabilities
  • Cloud Data protection & recovery
  • Network & Connectivity
  • Backup and Recovery
  • Optimization & Automation
  • Predictive Monitoring

End User & Workplace Services

We are helping enterprises by empowering their users move seamlessly, securely and safely between home and office. Our teams can help your organization transform from physical workspace to hybrid workspace so your employees can move between office and home or even can connect & work from anywhere seamlessly.

  • Full Lifecycle PC Asset Management
  • Rights-based End User Services
  • Deskside and Remote End User Support
  • Patch management, software distribution and provisioning
  • Network Infrastructure and Application monitoring
  • Mobile Device Asset Management
  • Large-scale technology deployments
  • Virtual Desktop Infrastructure
  • BYOD - Endpoint management to keep track of devices in your networks

Service Desk Support

Our Service Desk operations are led by ITIL methodology and our centralized, global multilingual tech support teams with diverse range of technologies and platforms provides top class round the clock services to customers in all time zones. Our offering includes self-service portals, service catalog, automation frameworks, ticket workflow management and highly transparent customer satisfaction surveys, that help in base-lining and measuring end-user experience.

  • Incident and Problem Management
  • Change Management
  • Remote Desk-Side Support
  • Device & Hardware Support
  • Asset Management
  • Software Distribution and Provisioning
  • Anti-Virus and Patch Management
  • Reporting, Alerting, and Messaging
  • Call center services

Network Services

Our infrastructure teams has the expertise needed to design, build Secure Network Infrastructure Services, managing all of your LAN, WAN, and wireless Network Infrastructure Support. We use industry-leading products and take a fully integrative, consultative approach—ultimately seeking to leverage technology in a way that builds the perfect Network Support Infrastructure for your business objectives.

  • Routing and switching
  • Security appliances and firewalls
  • WAN optimization Services
  • Voice Over IP and Unified Communications solutions
  • Internet Protocol Security
  • SSL VPN Solutions
  • Wireless services. Create secure internal and guest networks. Control multiple facilities wireless networks centrally
  • Cisco consultation

Cyber Security & GRC

We deploy and integrate security solutions to protect enterprise IT infrastructure, data, servers & platforms, network & perimeter, enduser devices and cloud infrastructure against external and internal threats. With smart solutions and latest technology, our customers have the confidence to innovate and grow with confidence.

  • Security strategy & consulting
  • Policy Design for Entitlement Management
  • Identity & Access Management
  • Security Posture & Policy Consulting
  • Incident Management Process Automation
  • 360 Deg View of Key Vulnerabilities
  • Managed Security Operations
  • Managed Threat Identification & Alerting Using AI/Machine Learning
  • Ongoing Vulnerability Assessment
  • Compliance Reporting Optimization

Our Engagement Models

Consulting & Strategy

We assemble a team of consultants with multidisciplinary skills tailored to your specific project to serve either in a more traditional consulting role or work as a fully integrated part of your business

Managed Services

In a managed services engagement, we assume responsibility for managing specific tasks associated with your project at a fixed price with a guaranteed outcome

Professional Services

We deliver in all timezones and all regions with our global network delivery model to deliver your service / solution / project on time, with the highest level of quality and highly productive bilingual resources

Direct hire placement

From development to data and UX, our tech leaders can help you build lasting inhouse expertise.

Infrastructure Services

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